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30-day returns Return eligible items within 30 days of delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Estimated delivery is shown at checkout.
Pay safely with Visa, Mastercard, PayPal, and Apple Pay.
| Specification | Detail |
|---|---|
| Is Smart Device | No |
| Power Generation | SWITCH |
| LED Chip Model | COB |
| Average Life (hrs) | 50000 |
| Certification | CE, EMC, LVD, ROHS, UL |
| Power Source | DC |
| Origin | Mainland China |
| Strip Type | COB |
| Power Consumption (W/m) | 11.52W/m |
| Occasion | LIVING ROOM |
| Specifications (light beads/m) | 360 |
| Item Type | Strip |
| Brand Name | XYstore |
| Voltage | 24V |
| LEDs Number/M | 360 |
| LED Chip Brand | Epistar |
| Waterproof | No |
| Color Temp (K) | 6000K |

Product Name: WS2811 IC COB Horse Race Led Strip LED Type: COB LED Diodes LED Qty: 360 LEDs/M PCB Width: 10mm Max Power: 10-12W/M Working Voltage: DC 24V Color Options: Cool White / Warm White / Natural White Color Temperature: Cool White 6000K / Warm White 3000K / Natural White 4000K IP Rate: IP20 (Non-waterproof) Connector: 3 Pin Male & Female Connector Package: 5M/Roll
Red Wire: +24V
Green Wire: DI/DATA
White/Black Wire: GND / -24V
Product Name: Single Color Horse Race Led Strip Controller Working Voltage: DC 24V (The controller does not connect to the power supply) Control Distance: < 20m Battery Type: CR2032 button cell (Not included) Modes: 26 Different modes built-in controller Switch Function:
Green Wire connects to a normal switch
Turn ON, the lights running
Turn OFF, the lights backflow Max Pixel Control: 3200 pcs Pixels
If more than 3200 pcs pixels, just add extra receiver or amplifier to realize sync working Installation: With 2 pcs double-sided tape, can be stuck anywhere Remote Functions: ON/OFF, Mode Key, Brightness UP/Down, Speed UP/Down
One receiver can be controlled by a maximum of 6 pcs 3-keys panel remotes.
Two or more receivers can be connected together to realize sync working. The wire between two receivers can be up to a maximum of 10 meters for extension. Best choice for project sync working.
The controller can work with a normal switch. Turn ON/OFF by the switch without a remote. It can also connect to Mihome Smart Switch to realize voice control.
Wire Connection Sync Working: 99.99% sync (Recommended)
Wireless Connection Sync Working: May have a delay
Turn on the power supply.
Long press the "Mode" key for 3 seconds within 2 seconds after powering ON.
Successful if the led strip quick flashes 3 times.
One receiver can be controlled by a maximum of 6 pcs panel remote.
If your LED strip is only 10-12m working, please do the "pixel setting" on the remote. This is NOT a quality problem.
How to Set Pixels:
Turn OFF the lights
Long press the "Mode" key for 5 seconds, press the "Speed" key to increase the pixel quantity, and press the "Mode" key to decrease the pixel quantity.
Press "ON/OFF" to save and exit.
The default factory setting is 80 pixels, with a maximum of up to 3200 pixels. If some LED strips are not lighting, please kindly do pixel setting as per the above steps.
Flickering LED Strip: This is NOT a quality problem.
Connect all LED strips to the power supply in case of voltage drop.
















We accept returns for most new and unused items within 30 days of delivery.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. In such cases, we will provide a replacement or full refund, and return shipping costs will be covered by us.
For standard returns, items must be unused, in original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Once your return is received and inspected, your refund will be processed to the original payment method. Please allow several business days for the refund to appear, depending on your bank or payment provider.
We ship to most countries worldwide. Delivery availability may vary by region, and additional charges may apply for remote areas.
For large items, we offer two shipping options. Standard shipping usually takes about 20-25 business days. Expedited shipping usually takes about 3-7 business days. Shipping times may vary depending on destination and customs processing.
Please select the shipping option that best fits your needs at checkout.
On-site installation is not included. Each product comes with an installation manual, and video guidance is available for selected items.
For product-specific installation instructions or video support, please contact our customer service team.
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